> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hellotars.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support resources

> Access tutorials, get real-time assistance, explore templates, and connect with the Tars community

The Support section provides multiple channels to help you get the most out of your Tars platform experience. Access tutorials, get real-time assistance, explore templates, and connect with our community.

## Accessing support

<Steps>
  <Step title="Click support button" icon="circle-question">
    Navigate to the sidebar and click on the **Support** button to open the support options panel.

    <Frame>
      <img src="https://mintcdn.com/tars-c52ebe98/RB0GpoNOdmX6y3VE/images/dashboard/support/step-1-click-support.png?fit=max&auto=format&n=RB0GpoNOdmX6y3VE&q=85&s=f87bd06b57f01ffec4c2329aea63dc0c" alt="Support button in left sidebar with dropdown menu open" width="1968" height="981" data-path="images/dashboard/support/step-1-click-support.png" />
    </Frame>

    <Check>
      This opens a quick access panel with all available support options and resources.
    </Check>
  </Step>

  <Step title="Select support option" icon="list">
    Choose from the available support options in the dropdown menu:

    <Frame>
      <img src="https://mintcdn.com/tars-c52ebe98/RB0GpoNOdmX6y3VE/images/dashboard/support/step-2-click-relevant-option.png?fit=max&auto=format&n=RB0GpoNOdmX6y3VE&q=85&s=a738729611ec3faf262f09df1a41d050" alt="Support dropdown menu showing all available options" width="1968" height="981" data-path="images/dashboard/support/step-2-click-relevant-option.png" />
    </Frame>

    **Available support options:**

    * **Video tutorials**: Access comprehensive video guides and tutorials
    * **Live Chat**: Get real-time assistance from our support team
    * **Schedule a demo**: Book a personalized demonstration
    * **AI Agent templates**: Explore pre-built Agent templates
    * **Community**: Join our Discord community for discussions and support

    <Info>
      **New tab opening**: All support options open in new browser tabs, allowing you to keep your current work open while accessing support resources.
    </Info>
  </Step>
</Steps>

## Support options

<CardGroup cols={2}>
  <Card title="Video tutorials" icon="video" href="/platform-fundamentals/platform-tour/support/video-tutorials">
    Step-by-step visual guides for all features
  </Card>

  <Card title="Live Chat" icon="comments" href="/platform-fundamentals/platform-tour/support/live-chat">
    Get real-time assistance from support team
  </Card>

  <Card title="Schedule a demo" icon="calendar" href="/platform-fundamentals/platform-tour/support/schedule-demo">
    Book a personalized demonstration
  </Card>

  <Card title="AI Agent templates" icon="template" href="/platform-fundamentals/platform-tour/support/agent-templates">
    Explore pre-built Agent templates
  </Card>
</CardGroup>

<Card title="Community" icon="users" href="/platform-fundamentals/platform-tour/support/community" horizontal>
  Join our Discord community
</Card>

## Best practices

<Tip>
  **Start with video tutorials**: For common questions and learning, video
  tutorials often provide the quickest answers and step-by-step guidance.
</Tip>

<Warning>
  **Live Chat availability**: Live chat support is available during business
  hours. For urgent issues outside these hours, consider using the community or
  scheduling a demo.
</Warning>

<Info>
  **Community benefits**: The Discord community is a great place to connect with
  other users, share experiences, and get peer-to-peer support from experienced
  Tars users.
</Info>