> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hellotars.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Agents to automate customer experience

> Build intelligent Conversational AI Agents that truly understand context, sentiment, and intent to deliver natural, human-like interactions.

Automate customer support and lead generation with Tars AI Agents without compromising on user experience. Handle thousands of interactions without adding headcount.

## Our impact

<Columns cols={2}>
  <Card title="8+ Years" icon="calendar">
    In the conversational AI space
  </Card>

  <Card title="800+ Global Brands" icon="building">
    Have worked with us
  </Card>

  <Card title="60M+ Customer Conversations" icon="messages">
    Automated
  </Card>

  <Card title="100+ Countries" icon="globe">
    With deployed AI Agents
  </Card>
</Columns>

## Why Tars?

<Card title="Automate customer experience reliably" icon="phone" horizontal>
  At Tars, we prioritize ease of building combined with accuracy.
</Card>

<Columns cols={2}>
  <Card title="Hybrid search" icon="magnifying-glass">
    Combines AI with traditional search for accurate responses from your Knowledge Base
  </Card>

  <Card title="AI evaluation" icon="clipboard-check">
    Built-in quality checks to eliminate hallucinations and ensure reliable answers
  </Card>

  <Card title="Controlled conversations" icon="route">
    Define precise conversation logic with Gambits—no ambiguous AI responses
  </Card>

  <Card title="Source attribution" icon="link">
    Every AI response links back to your knowledge sources for verification
  </Card>
</Columns>

## Real results from real customers

<Columns cols={3}>
  <Card title="4,000+ Calls Saved Monthly" icon="phone-slash">
    State of Indiana saves over 4,000 calls per month with 24/7 AI Agent support for business services
  </Card>

  <Card title="20% Monthly Growth" icon="chart-line">
    Unitel T+ achieved 20% month-on-month growth while reducing contact center calls by 5%
  </Card>

  <Card title="5,000+ Interactions" icon="comments">
    UCI Merage School automated 5,000+ student inquiries about applications, tuition, and curriculum
  </Card>
</Columns>

### **Customer success stories**

<Columns cols={1}>
  <Card title="State of Indiana" icon="flag-usa">
    **"We're saving an average of 4,000+ calls a month."**
    Implementing an AI Agent revolutionized their customer service channels, providing 24/7/365 service to Indiana business owners with a 97% success rate in resolving inquiries.
    *— Lindsey Roark Mayes, Ex-Director of SOS IT*
  </Card>

  <Card title="UCI Paul Merage School of Business" icon="school">
    **"Cutting down on staff needing to email back."**
    Since launching Tars Agents, they've had over 5,000 interactions with prospective students regarding application timelines, tuition, and curriculum—providing instant access while reducing staff workload.
    *— Levi Eastwood, Marketing Director*
  </Card>
</Columns>

[**See More Success Stories →**](/welcome-to-tars/who-uses-tars)

## Built for two key use cases

<Steps>
  <Step title="AI Agents for customer support" icon="headset">
    Answer high-volume support queries with AI Agents trained on your data so that every response is accurate and personalized. Leverage AI Agents that reason, empathize, and take action.
  </Step>

  <Step title="AI Agents for customer acquisition" icon="chart-line-up">
    Never lose out on customer acquisition opportunities. Tars AI Agents engage visitors instantly, qualify buying intent, and capture leads, so your revenue never slips away at any hour.
  </Step>
</Steps>

## Security & compliance

At Tars, we take privacy and security very seriously. We are compliant with SOC 2, GDPR, ISO, and HIPAA.

<Columns cols={2}>
  <Card title="SOC 2" icon="shield-check">
    Type II certified
  </Card>

  <Card title="GDPR" icon="scale-balanced">
    EU compliant
  </Card>

  <Card title="ISO" icon="certificate">
    27001 certified
  </Card>

  <Card title="HIPAA" icon="hospital">
    Healthcare ready
  </Card>
</Columns>

## Complete development lifecycle

Everything you need to build world-class AI Agents, from design to continuous improvement.

<Steps>
  <Step title="Easy building" icon="wand-magic-sparkles">
    Tars provides a visual drag-and-drop builder that lets you create AI Agents without writing code. Configure Agent behavior, connect your data sources, and integrate seamlessly with 600+ tools.
  </Step>

  <Step title="Reliable testing" icon="flask">
    Generate synthesized test datasets that evaluate your AI Agent's performance before it ever interacts with real customers.
  </Step>

  <Step title="Fast deployment" icon="rocket">
    Tars enables you to launch your AI Agents across multiple platforms without lengthy implementation cycles.
  </Step>

  <Step title="Accurate insights" icon="chart-mixed">
    Monitor every conversation with complete visibility, track CX scores that measure resolution rates and sentiment analysis. Use these insights to scale your AI Agent.
  </Step>
</Steps>

## Get Started Today

<Columns cols={2}>
  <Card title="Quick Start Guide" icon="graduation-cap" href="/" arrow="true">
    Build your first complete AI Agent in 30-45 minutes with our step-by-step tutorial
  </Card>

  <Card title="Platform Tour" icon="map" href="/platform-fundamentals/platform-tour" arrow="true">
    Explore the Tars interface and understand key features before building
  </Card>

  <Card title="Video Tutorials" icon="play" href="/getting-help/video-tutorials" arrow="true">
    See real-world implementations across industries and use cases
  </Card>

  <Card title="Community Support" icon="users" href="/getting-help/community-forum" arrow="true">
    Join our community of 9,000+ bot creators and get help from experts
  </Card>
</Columns>

## Join 800+ Global brands

<Card title="Fortune 500 Companies" icon="building" horizontal>
  American Express, Vodafone, Netflix, and Global Payments trust Tars for their conversational AI needs.
</Card>

<CardGroup cols={2}>
  <Card title="Government Agencies" icon="landmark">
    State of Indiana, State of Missouri, and other public sector organizations rely on Tars for efficient service delivery.
  </Card>

  <Card title="Educational Institutions" icon="graduation-cap">
    UCI Merage School, universities worldwide, and online learning platforms use Tars to enhance student experiences.
  </Card>
</CardGroup>