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Netflix

Leveraging AI Agents for customer support, content recommendations, and user engagement
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Global Payments

Financial technology solutions with enhanced customer engagement and compliance
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Unitel T+

Transforming telecom customer service with 24/7 AI support across multiple languages
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UCI Merage School

Streamlining student admissions and academic inquiries with intelligent automation
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Avec Group

Enhancing healthcare engagement with HIPAA-compliant AI patient interactions
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Eikonikos

Boosting marketing conversions with AI-powered conversational experiences
Why Enterprises Choose Tars:
  • โœ… SOC 2, GDPR, ISO, HIPAA compliance for regulated industries
  • โœ… Enterprise SLAs with dedicated customer success teams
  • โœ… Custom integrations with existing tech stacks
  • โœ… White-label options for brand consistency
  • โœ… Scalability to handle millions of conversations

Real success stories

Tars has delivered measurable, documented results across industries with 50M+ customer conversations automated. These are real success stories with verified metrics from organizations that transformed their customer experience with our No-Code AI Agent Builder.

Government: State of Indiana

Industry: Government & Public Services
Challenge: Overwhelming volume of citizen inquiries straining staff resources
Solution: Comprehensive AI Agent for Indiana Secretary of State business services

The challenge

The Indiana Secretary of Stateโ€™s office was overwhelmed with business registration inquiries, regulatory questions, and service requests. Staff spent countless hours on repetitive phone calls and emails, leaving little time for complex cases that required human expertise.

The solution

Tars built a comprehensive AI Agent that:
  • Answers common business registration questions
  • Provides regulatory guidance and compliance information
  • Handles service requests 24/7/365
  • Escalates complex cases to human agents when needed

Measurable results

4,000+ Calls

Saved monthly with significant cost savings in staff time

200,000+

Conversations automated and still growing

97%

Success rate in resolving citizen inquiries without human intervention

Customer quote

โ€œImplementing an Agent revolutionized our customer service channels and our service to Indiana business owners. Weโ€™re saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.โ€โ€” Lindsey Roark Mayes, Ex-Director of SOS IT (State of Indiana)

Key takeaways

  • โœ… 24/7 availability without additional staffing
  • โœ… 97% automation success rate for citizen inquiries
  • โœ… Significant cost savings in staff time and resources
  • โœ… Scalable solution handling growing conversation volumes

Education: UCI Paul Merage School of Business

Industry: Higher Education
Challenge: High volume of prospective student inquiries requiring staff responses
Solution: AI Agent for admissions and program information

The challenge

The UCI Paul Merage School of Business received thousands of inquiries from prospective students about application timelines, tuition, curriculum, and admissions requirements. Staff spent significant time responding to repetitive questions via email.

The solution

Tars deployed an AI Agent that provides instant, accurate responses to common student questions while maintaining the personal touch of human interaction.

Measurable results

5,000+ Interactions

Student interactions handled monthly

Reduced Workload

Administrative time saved for complex inquiries

24/7 Access

Global accessibility for international students

Customer quote

โ€œ5,000+ interactions for application timelines, tuition, curriculum.โ€Prospective students interact with the AI Agent for information that previously required staff email responses. This provides efficient 24/7 access while significantly reducing administrative workload.โ€” Levi Eastwood, Marketing Director (UCI Merage School)

Healthcare: Avec Group

Industry: Healthcare & Medical Services
Challenge: Low patient engagement and inefficient appointment scheduling
Solution: HIPAA-compliant AI Agent for symptom checking and appointment management

The challenge

Healthcare providers struggled with patient engagement and appointment scheduling inefficiencies. Patients needed immediate access to information while healthcare staff managed high administrative workloads.

The solution

Tars created a HIPAA-compliant AI Agent that serves as an intelligent symptom checker and streamlines appointment scheduling while maintaining high accuracy in medical guidance.

Measurable results

90% Increase

Patient interaction rates improved

Automated Scheduling

Appointment booking streamlined

HIPAA Compliant

Secure medical guidance provided

Telecom: Unitel T+

Industry: Telecommunications
Challenge: High contact center costs and limited 24/7 service availability
Solution: Multi-language AI Agent for customer support and service activation

The challenge

Unitel T+ faced high operational costs from contact center calls and couldnโ€™t provide 24/7 service to customers across different time zones.

The solution

Tars delivered a comprehensive AI Agent that handles plan inquiries, billing questions, technical support, and service activations in multiple languages.

Measurable results

20% Growth

Month-on-month growth achieved

5% Cost Reduction

Contact center costs reduced

24/7 Support

Round-the-clock service delivered

Customer quote

โ€œ20% month-on-month growth achieved with 5% reduction in contact center calls.โ€Delivered 24/7 customer support in just four months, driving impressive business results while reducing operational costs.โ€” Victor Pereira, Customer Care and CX Manager (Unitel T+)

Marketing: Eikonikos

Industry: Digital Marketing Agencies
Challenge: Static landing pages with poor conversion rates
Solution: Conversational AI for lead generation and campaign optimization

The challenge

Marketing agencies struggled with low conversion rates from static landing pages and difficulty tracking campaign performance across multiple channels.

The solution

Tars integrated conversational AI with Google Analytics, Facebook Pixel, and AdWords for comprehensive tracking and optimization.

Measurable results

2-3x Conversion

Higher conversion rates vs. static pages

Complete Tracking

Cross-channel attribution enabled

Higher Engagement

Better user engagement achieved

Customer quote

โ€œTARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign.โ€โ€” Leonardo Wolff, Founder (Eikonikos)

Government & Public Sector

Transforming citizen services with secure, compliant, always-available AI Agents. Common Public Sector Use Cases:
  • ๐Ÿ›๏ธ Citizen Service Centers: DMV, business services, licensing
  • ๐Ÿ“‹ Regulatory Guidance: Permit applications, compliance questions
  • ๐Ÿ—ณ๏ธ Information Dissemination: Public notices, election info, service updates
  • ๐Ÿ“ž 311 Services: Municipal services, public works, community programs
Government-Specific Features:
  • โœ… On-premise deployment options
  • โœ… FedRAMP considerations
  • โœ… Accessibility (WCAG 2.1 AA) compliance
  • โœ… Multi-language support for diverse populations
  • โœ… Audit trails and compliance reporting
Results in Government:
  • 4,000+ calls saved monthly
  • 97% automation success rate
  • 200,000+ conversations handled
  • 24/7/365 citizen service

Education & Academic Institutions

Enhancing student services, admissions, and administrative efficiency.

UCI Paul Merage School of Business

โ€œ5,000+ interactions for application timelines, tuition, curriculum.โ€Prospective students interact with the AI Agent for information that previously required staff email responses. This provides efficient 24/7 access while significantly reducing administrative workload.โ€” Levi Eastwood, Marketing Director (UCI Merage School)
Education Use Cases:

Student Services

  • Admissions inquiries and application status
  • Course registration and curriculum questions
  • Financial aid and scholarship information
  • Campus services and facilities

Alumni & Development

  • Alumni engagement and networking
  • Fundraising campaign support
  • Event registration and management
  • Career services and job placement

Academic Support

  • Library services and research help
  • Academic policies and requirements
  • Study resources and tutoring referrals
  • Degree audit and graduation planning

Parent Communication

  • Parent portal assistance
  • Billing and payment questions
  • Student progress and academic updates
  • Campus safety and emergency information
Results for Educational Institutions:
  • 80-90% reduction in repetitive administrative inquiries
  • 24/7 support for international students across time zones
  • Higher application completion rates through guided assistance
  • Improved parent satisfaction and engagement

Healthcare & Medical Services

Revolutionizing patient care, appointment scheduling, and medical information access.

Avec Group - Healthcare Innovation

90% increase in patient interaction rates with AI Agent serving as an intelligent symptom checker, streamlining appointment scheduling while maintaining high accuracy in medical guidance.
Healthcare Applications:

Patient Services

  • Appointment scheduling and reminders
  • Symptom checker and triage
  • Prescription refill requests
  • Insurance and billing inquiries

Administrative

  • Patient intake and registration
  • Medical records requests
  • Provider directory and referrals
  • Facility information and directions

Post-Care Support

  • Discharge instructions and follow-up
  • Medication adherence reminders
  • Patient education and resources
  • Feedback and satisfaction surveys

Telehealth

  • Virtual visit scheduling
  • Pre-visit questionnaires
  • Technical support for telehealth
  • Post-visit care coordination
Healthcare-Specific Features:
  • โœ… HIPAA compliant infrastructure
  • โœ… PHI encryption at rest and in transit
  • โœ… Audit logging for compliance
  • โœ… Integration with EHR systems (Epic, Cerner, Allscripts)
  • โœ… Medical terminology understanding
Typical Healthcare Results:
  • 90% increase in patient interaction rates
  • Reduced appointment no-shows by 30-40%
  • 60% reduction in administrative staff workload
  • Improved patient satisfaction scores

Small & Medium Businesses

Empowering SMBs with enterprise-grade capabilities at SMB-friendly pricing.

Real Estate Professionals

Hundreds of leads monthlyDeploy 10+ property-specific bots in a single day. Qualify prospects, schedule showings, answer property questions 24/7.

Travel Agencies

Fantastic Memories Travelโ€œTARS stands out for its flexibility, consistent performance, and outstanding supportโ€ โ€” Aaron Rittmaster, Founder

Financial Services

Victoria Mutual GroupResponsive team support with flexible, client-focused solutions for complex financial products

Healthcare Technology

Taqtik Healthโ€œAdvanced integration, easy to use, and very customizableโ€ โ€” Rachel Rowling, COO
Why SMBs Love Tars:
  • ๐Ÿ’ฐ Affordable pricing with no hidden costs
  • โšก Fast deployment (hours, not months)
  • ๐ŸŽจ 2,000+ templates to get started quickly
  • ๐Ÿ“ˆ Scales with your business as you grow
  • ๐Ÿค Outstanding support rated best in class
SMB Use Cases:
  • ๐Ÿ  Real estate lead generation and qualification
  • โœˆ๏ธ Travel booking and itinerary management
  • ๐Ÿ’ผ Professional services appointment scheduling
  • ๐Ÿช Local retail customer support
  • ๐Ÿฝ๏ธ Restaurant reservations and catering inquiries

Digital Marketing Agencies

Essential tool for modern marketing strategies and campaign optimization.

Eikonikos - Marketing Agency Excellence

โ€œTARS is an essential tool within our lead gen strategy.โ€Integrated with Google Analytics, Facebook Pixel, and AdWords for comprehensive tracking. Achieved 2-3x higher conversions compared to static landing pages with significantly higher engagement across all campaigns.โ€” Leonardo Wolff, Founder (Eikonikos)
Agency Use Cases:

PPC & Paid Media

  • Conversational landing pages for ads
  • Lead generation and qualification
  • Real-time campaign optimization
  • Lower cost-per-acquisition

Conversion Optimization

  • A/B testing conversation flows
  • Multi-step lead nurturing
  • Dynamic content personalization
  • Funnel optimization

Client Solutions

  • White-label deployments
  • Multi-client management
  • Custom branding per client
  • Detailed client reporting

Analytics & Tracking

  • Google Analytics integration
  • Facebook Pixel tracking
  • UTM parameter support
  • Custom event tracking
Agency-Specific Features:
  • โœ… Multi-account management for client portfolios
  • โœ… White-label options for agency branding
  • โœ… Template sharing across clients
  • โœ… Bulk operations for efficiency
  • โœ… Agency pricing with volume discounts
Typical Agency Results:
  • 2-3x higher conversion rates vs. static forms
  • 40-60% improvement in lead quality
  • 50% reduction in cost-per-qualified-lead
  • Higher client retention due to measurable ROI

Telecommunications

Scaling customer engagement and support across global markets.

Unitel T+ - Telecom Excellence

โ€œ20% month-on-month growth achieved with 5% reduction in contact center calls.โ€Delivered 24/7 customer support in just four months, driving impressive business results while reducing operational costs. The chatbot handles plan inquiries, billing questions, technical support, and service activations.โ€” Victor Pereira, Customer Care and CX Manager (Unitel T+)
Telecom Use Cases:
  • ๐Ÿ“ฑ Plan comparison and recommendations
  • ๐Ÿ’ฐ Billing inquiries and payment processing
  • ๐Ÿ”ง Technical troubleshooting and device support
  • ๐Ÿ“ฆ Service activation and upgrades
  • ๐ŸŒ Coverage and network questions
  • ๐ŸŽ Promotions and special offers
Telecom-Specific Features:
  • โœ… High-volume capacity for peak periods
  • โœ… Multi-language support for international markets
  • โœ… CRM integration (Salesforce, Oracle, SAP)
  • โœ… Payment gateway integration for billing
  • โœ… SMS/WhatsApp integration for mobile-first customers

By Use Case

Customer Support Automation

24/7 Availability

Provide instant support around the clock without staffing costs

Cost Reduction

Save 4,000+ calls monthly (State of Indiana case study)

Faster Resolution

97% success rate in automated problem resolution

Scalability

Handle unlimited simultaneous conversations during peaks
Whoโ€™s Using Tars for Support:
  • Government agencies for citizen services
  • E-commerce companies for order tracking
  • SaaS companies for product support
  • Telecom providers for technical support

Lead Generation & Sales

Higher Conversions

2-3x better conversion rates vs. static forms

Better Qualification

Intelligent lead scoring and routing

Instant Engagement

Engage visitors in real-time, no wait times

CRM Integration

Automatically sync leads to your CRM
Whoโ€™s Using Tars for Lead Gen:
  • Digital marketing agencies for PPC campaigns
  • Real estate professionals for property leads
  • B2B companies for demo bookings
  • Financial services for loan applications

Internal Workflow Automation

HR Processes

Onboarding, benefits, policy questions, PTO requests

IT Support

Password resets, software access, troubleshooting

Knowledge Access

Instant answers from company wikis and documentation

Employee Engagement

Pulse surveys, feedback collection, announcements
Whoโ€™s Using Tars Internally:
  • Enterprises with 500+ employees
  • Distributed/remote teams
  • Companies with complex internal processes
  • Organizations with extensive documentation

By Industry

Top Industries Using Tars

Financial Services
  • Banks & Credit Unions
  • Insurance Companies
  • FinTech Startups
  • Investment Firms
Healthcare
  • Hospitals & Clinics
  • Telemedicine Providers
  • Medical Devices
  • Pharmaceutical Companies
Retail & E-commerce
  • Online Retailers
  • Omnichannel Brands
  • Subscription Services
  • Marketplaces
Technology & SaaS
  • Software Companies
  • Cloud Providers
  • Dev Tools
  • Enterprise Software
Real Estate
  • Residential Brokers
  • Commercial Real Estate
  • Property Management
  • Real Estate Tech
Travel & Hospitality
  • Travel Agencies
  • Hotels & Resorts
  • Airlines
  • Tour Operators
Education
  • Universities
  • Online Learning
  • K-12 Schools
  • Training Companies
Government
  • State Agencies
  • Municipal Services
  • Federal Departments
  • Public Universities
Telecommunications
  • Mobile Carriers
  • Internet Providers
  • Cable Companies
  • VOIP Services

Global Reach

International Success

800+ brands across 10+ countries rely on Tars for conversational AI.

Multi-Language Support

Deploy agents in 100+ languages with cultural localization

Global Compliance

GDPR (EU), CCPA (California), LGPD (Brazil), PIPEDA (Canada)

Regional Data Centers

Data residency options for compliance requirements

24/7 Global Support

Support teams across time zones for international customers
Example: Culligan San Antonio
  • Bilingual chatbot (English/Spanish)
  • Increased lead capture in Hispanic market
  • Reduced service request turnaround time
  • Improved customer satisfaction scores

Industry Recognition

Awards & Certifications

G2 Leader

  • Leader in Chatbot Platform Category
  • Leader in Conversational Marketing
  • Momentum Leader (Fastest Growing)

Customer Excellence

  • Best Relationship Badge
  • Best Estimated ROI Badge
  • Best Customer Support for SME

Security Certifications

  • SOC 2 Type II
  • ISO 27001
  • GDPR Compliant
  • HIPAA Ready

Technology Partner

  • HubSpot App Marketplace
  • Salesforce AppExchange
  • Zapier Integration Partner
  • Google Cloud Partner

By Team Role

Who in Your Organization Uses Tars?

Marketing Teams

  • Campaign managers for lead gen
  • Content marketers for engagement
  • Demand gen for conversions
  • Marketing ops for automation

Customer Success

  • Support managers for automation
  • CS ops for workflow efficiency
  • Account managers for proactive support
  • Success teams for onboarding

Sales Teams

  • SDRs for lead qualification
  • AEs for meeting booking
  • Sales ops for CRM integration
  • Sales leaders for pipeline management

Product Teams

  • Product managers for feedback
  • UX designers for user research
  • Product marketing for launches
  • Growth teams for activation


Real success stories

Tars has delivered measurable, documented results across industries with 50M+ customer conversations automated. These are real success stories with verified metrics from organizations that transformed their customer experience with our No-Code AI Agent Builder.

Government: State of Indiana

Industry: Government & Public Services Challenge: Overwhelming volume of citizen inquiries straining staff resources Solution: Comprehensive AI Agent for Indiana Secretary of State business services

The challenge

The Indiana Secretary of Stateโ€™s office was overwhelmed with business registration inquiries, regulatory questions, and service requests. Staff spent countless hours on repetitive phone calls and emails, leaving little time for complex cases that required human expertise.

The solution

Tars built a comprehensive AI Agent that:
  • Answers common business registration questions
  • Provides regulatory guidance and compliance information
  • Handles service requests 24/7/365
  • Escalates complex cases to human agents when needed

Measurable results

4,000+ Calls

Saved monthly with significant cost savings in staff time

200,000+

Conversations automated and still growing

97%

Success rate in resolving citizen inquiries without human intervention

Customer quote

โ€œImplementing an Agent revolutionized our customer service channels and our service to Indiana business owners. Weโ€™re saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.โ€โ€” Lindsey Roark Mayes, Ex-Director of SOS IT (State of Indiana)

Key takeaways

  • โœ… 24/7 availability without additional staffing
  • โœ… 97% automation success rate for citizen inquiries
  • โœ… Significant cost savings in staff time and resources
  • โœ… Scalable solution handling growing conversation volumes

Education: UCI Paul Merage School of Business

Industry: Higher Education Challenge: High volume of prospective student inquiries requiring staff responses Solution: AI Agent for admissions and program information

The challenge

The UCI Paul Merage School of Business received thousands of inquiries from prospective students about application timelines, tuition, curriculum, and admissions requirements. Staff spent significant time responding to repetitive questions via email.

The solution

Tars deployed an AI Agent that provides instant, accurate responses to common student questions while maintaining the personal touch of human interaction.

Measurable results

5,000+ Interactions

Student interactions handled monthly

Reduced Workload

Administrative time saved for complex inquiries

24/7 Access

Global accessibility for international students

Customer quote

โ€œ5,000+ interactions for application timelines, tuition, curriculum.โ€Prospective students interact with the AI Agent for information that previously required staff email responses. This provides efficient 24/7 access while significantly reducing administrative workload.โ€” Levi Eastwood, Marketing Director (UCI Merage School)

Healthcare: Avec Group

Industry: Healthcare & Medical Services Challenge: Low patient engagement and inefficient appointment scheduling Solution: HIPAA-compliant AI Agent for symptom checking and appointment management

The challenge

Healthcare providers struggled with patient engagement and appointment scheduling inefficiencies. Patients needed immediate access to information while healthcare staff managed high administrative workloads.

The solution

Tars created a HIPAA-compliant AI Agent that serves as an intelligent symptom checker and streamlines appointment scheduling while maintaining high accuracy in medical guidance.

Measurable results

90% Increase

Patient interaction rates improved

Automated Scheduling

Appointment booking streamlined

HIPAA Compliant

Secure medical guidance provided

Telecom: Unitel T+

Industry: Telecommunications Challenge: High contact center costs and limited 24/7 service availability Solution: Multi-language AI Agent for customer support and service activation

The challenge

Unitel T+ faced high operational costs from contact center calls and couldnโ€™t provide 24/7 service to customers across different time zones.

The solution

Tars delivered a comprehensive AI Agent that handles plan inquiries, billing questions, technical support, and service activations in multiple languages.

Measurable results

20% Growth

Month-on-month growth achieved

5% Cost Reduction

Contact center costs reduced

24/7 Support

Round-the-clock service delivered

Customer quote

โ€œ20% month-on-month growth achieved with 5% reduction in contact center calls.โ€Delivered 24/7 customer support in just four months, driving impressive business results while reducing operational costs.โ€” Victor Pereira, Customer Care and CX Manager (Unitel T+)

Marketing: Eikonikos

Industry: Digital Marketing Agencies Challenge: Static landing pages with poor conversion rates Solution: Conversational AI for lead generation and campaign optimization

The challenge

Marketing agencies struggled with low conversion rates from static landing pages and difficulty tracking campaign performance across multiple channels.

The solution

Tars integrated conversational AI with Google Analytics, Facebook Pixel, and AdWords for comprehensive tracking and optimization.

Measurable results

2-3x Conversion

Higher conversion rates vs. static pages

Complete Tracking

Cross-channel attribution enabled

Higher Engagement

Better user engagement achieved

Customer quote

โ€œTARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign.โ€โ€” Leonardo Wolff, Founder (Eikonikos)

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