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The Support section provides multiple channels to help you get the most out of your Tars platform experience. Access tutorials, get real-time assistance, explore templates, and connect with our community.

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Accessing support

Click support button

Navigate to the sidebar and click on the Support button to open the support options panel.
Support button in left sidebar with dropdown menu open
This opens a quick access panel with all available support options and resources.

Select support option

Choose from the available support options in the dropdown menu:
Support dropdown menu showing all available options
Available support options:
  • Video tutorials: Access comprehensive video guides and tutorials
  • Live Chat: Get real-time assistance from our support team
  • Schedule a demo: Book a personalized demonstration
  • AI Agent templates: Explore pre-built Agent templates
  • Community: Join our Discord community for discussions and support
New tab opening: All support options open in new browser tabs, allowing you to keep your current work open while accessing support resources.

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Support options

Video tutorials

Step-by-step visual guides for all features

Live Chat

Get real-time assistance from support team

Schedule a demo

Book a personalized demonstration

AI Agent templates

Explore pre-built Agent templates

Community

Join our Discord community

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Best practices

Start with video tutorials: For common questions and learning, video tutorials often provide the quickest answers and step-by-step guidance.
Live Chat availability: Live chat support is available during business hours. For urgent issues outside these hours, consider using the community or scheduling a demo.
Community benefits: The Discord community is a great place to connect with other users, share experiences, and get peer-to-peer support from experienced Tars users.
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