Skip to main content
Billing Settings provide comprehensive control over your subscription plans, payment methods, and billing history.

​
Subscription plans

Compare and manage your subscription plan with detailed feature breakdowns.
Subscription Plans page showing Freemium, Premium, and Enterprise plans with billing toggle

Select billing frequency

Choose your preferred billing cycle at the top of the plans section:Billing Options:
  • Billed Monthly: Standard monthly billing cycle
  • Billed Yearly: Annual billing with 17% discount savings
Annual Savings: Choose yearly billing to save 17% on your subscription costs.

Compare plan features

Review the three available subscription tiers: Freemium Plan (0/month):∗∗−50conversationspermonth−BasicLLMmodels−Traininglimitof5KnowledgeBases−Accesstohelpguidesandcommunitysupport−Dataencryptionand1monthdataretention∗∗PremiumPlan(0/month):** - 50 conversations per month - Basic LLM models - Training limit of 5 Knowledge Bases - Access to help guides and community support - Data encryption and 1 month data retention **Premium Plan (499/month): - Advanced LLM models - Training limit of 20 Knowledge Bases - Live Chat support - ISO & SOC 2 Compliance - 12 months of data retention Enterprise Plan (Custom Pricing):
  • Customizable volume - White-glove onboarding - Unlimited Knowledge Bases - Custom integrations and dedicated account manager - Role-based access control
  • HIPAA, ISO, & SOC 2 Compliance - SSO and configurable data retention
Plan comparison: Each plan is designed for different business sizes and requirements.

Upgrade or purchase plan

Select your desired plan and complete the upgrade process: For Current Freemium Users: - Click Buy now on Premium or Talk to us on Enterprise plans - Follow the checkout process to upgrade For New Users: - Click Buy now on your preferred plan or Talk to us on Enterprise plan - Complete payment setup during registration For Enterprise: - Click Talk to us to discuss custom pricing - Schedule a consultation with our sales team
Plan changes: Upgrading your plan will take effect immediately. Downgrading may require waiting until the next billing cycle.

Complete checkout process

After clicking Buy now, you’ll be redirected to the secure Stripe payment gateway:
Stripe checkout page showing order summary and payment options
Order summary section:
  • Review your selected plan details (e.g., “Subscribe to Premium Plan”)
  • Confirm the pricing: $499.00 per month
  • Check billing frequency: “Billed monthly”
  • Verify subtotal and total due today
  • Optionally add a promotion code using the Add promotion code button
Payment information section:
  • Email verification: Confirm your email address
  • Payment method selection:
    • Card payment: Select Card option with support for Visa, Mastercard, American Express, and UnionPay
    • Bank account: Choose US bank account option for direct bank transfers
  • Quick checkout: Use Pay with Link button for faster payment processing
  • Save information: Optionally check “Save my information for faster checkout”
Complete subscription:
  • Click the Subscribe button to finalize your subscription
  • Review the authorization text: “By subscribing, you authorize Tars Technologies, Inc. to charge you according to the terms until you cancel”
Secure payment: All payments are processed securely through Stripe, ensuring your financial information is protected.
Payment confirmation: Once payment is successful, your subscription will be activated immediately and you’ll receive a confirmation email.

​
Subscription status

Monitor your current subscription details and billing information.
Subscription Status page showing current plan and billing cycle information

View current plan details

In the Current subscription status section, review your active plan:Plan information:
  • Plan: Shows your current subscription tier (e.g., “Freemium Plan”)
  • Current cycle: Displays your billing cycle information
Freemium users: Current cycle shows ”-” as there’s no active billing cycle for free plans.

Monitor usage and limits

Track your plan usage and remaining limits: Usage tracking: - Monitor your current usage against plan limits - View remaining capacity for your subscription tier
Usage monitoring: Keep track of your usage to ensure you stay within your plan limits.

Manage billing settings

Configure your payment and billing preferences:Payment management:
  • Update credit card information
  • Change billing address
  • Download invoices and payment history
  • Configure auto-renewal settings
Billing history:
  • View past transactions
  • Download receipts and invoices
  • Track payment status and dates
Payment issues: Ensure your payment method is up to date to avoid service interruptions.

​
Best practices

Plan optimization: Review your usage analytics monthly to ensure you’re on the most cost-effective plan for your needs.
Usage limits: Exceeding your plan limits may result in additional charges or service restrictions. Monitor your usage regularly.
Secure payments: All payment information is encrypted and processed securely through our payment partners.
⌘I