Manage your billing and subscription in your billing page

Documentation Index

Fetch the complete documentation index at: https://docs.hellotars.com/llms.txt

Use this file to discover all available pages before exploring further.

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Subscription plans

Select billing frequency

Choose your preferred billing cycle at the top of the plans section:Billing Options:

• Billed Monthly: Standard monthly billing cycle
• Billed Yearly: Annual billing with 17% discount savings

Annual Savings: Choose yearly billing to save 17% on your subscription costs.

Compare plan features

Review the three available subscription tiers: Freemium Plan ($0/month):** - 50 conversations per month - Basic LLM models - Training limit of 5 Knowledge Bases - Access to help guides and community support - Data encryption and 1 month data retention **Premium Plan ($499/month): - Advanced LLM models - Training limit of 20 Knowledge Bases - Live Chat support - ISO & SOC 2 Compliance - 12 months of data retention Enterprise Plan (Custom Pricing):

• Customizable volume - White-glove onboarding - Unlimited Knowledge Bases - Custom integrations and dedicated account manager - Role-based access control
• HIPAA, ISO, & SOC 2 Compliance - SSO and configurable data retention

Plan comparison: Each plan is designed for different business sizes and requirements.

Upgrade or purchase plan

Select your desired plan and complete the upgrade process: For Current Freemium Users: - Click Buy now on Premium or Talk to us on Enterprise plans - Follow the checkout process to upgrade For New Users: - Click Buy now on your preferred plan or Talk to us on Enterprise plan - Complete payment setup during registration For Enterprise: - Click Talk to us to discuss custom pricing - Schedule a consultation with our sales team

Plan changes: Upgrading your plan will take effect immediately. Downgrading may require waiting until the next billing cycle.

Complete checkout process

After clicking Buy now, you’ll be redirected to the secure Stripe payment gateway:

Order summary section:

• Review your selected plan details (e.g., “Subscribe to Premium Plan”)
• Confirm the pricing: $499.00 per month
• Check billing frequency: “Billed monthly”
• Verify subtotal and total due today
• Optionally add a promotion code using the Add promotion code button

Payment information section:

• Email verification: Confirm your email address
• Payment method selection:
  • Card payment: Select Card option with support for Visa, Mastercard, American Express, and UnionPay
  • Bank account: Choose US bank account option for direct bank transfers
• Quick checkout: Use Pay with Link button for faster payment processing
• Save information: Optionally check “Save my information for faster checkout”

Complete subscription:

• Click the Subscribe button to finalize your subscription
• Review the authorization text: “By subscribing, you authorize Tars Technologies, Inc. to charge you according to the terms until you cancel”

Secure payment: All payments are processed securely through Stripe, ensuring your financial information is protected.

Payment confirmation: Once payment is successful, your subscription will be activated immediately and you’ll receive a confirmation email.

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Subscription status

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Best practices